Welcome To The Practice
NOTICE
“We are in the process of changing our clinical IT system at the surgery. It’s a significant piece of work for us, at a time when we also see additional seasonal demands on our service. We know our patients are very patient and understanding, we just ask you to please bear with us during this short period of change.
To reduce the impacts of this change, we will be making a very minor and temporary amendment to our registration process for new patients. Until October 2024, we will not be able to accept new registrations for patients wishing to move to our list from neighbouring practices within our local area. We will continue to register new patients relocating to the area, as well as new births, and temporary registration for people visiting the area.
Our neighbouring practices in the South Hams area are aware of this temporary arrangement and will support patients in South Hams who wish to move during this period.”
NHS Contact us online. Submit a new admin or prescription request .
FURTHER INFORMATION
The above on-line service also includes requesting prescriptions, but you can also register to order prescriptions on a regular basis by contacting us for the registration process and password. We aim to process prescription requests within 48 hours.
The GPs are triaging calls from patients requesting medical advice or an appointment. Patients can also contact their GP via the above link. If an appointment is deemed necessary following a telephone consultation, the GP will make the appointment.
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General Data Protection Regulation
How we use your medical records
Important information for our patients
This practice handles medical records in- line with laws on data protection and confidentiality.
We share medical records with those who are involved in providing you with care and treatment.
In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
You have the right to be given a copy of your medical record.
You have the right to object to your medical records being shared with those who provide you with care.
You have the right to object to your information being used for medical research and to plan health services.
You have the right to have any mistakes corrected and to complain to the Information Commissioner's Office. Please ask a member of staff for a copy of our practice privacy notice or for more information about your rights.
Our Data Protection Officer is: Bex Lovewell bex.lovewell@nhs.net
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